With Dad still living on his own, one of the things that concern me is something happening to him and then he cannot find a way to call for help.
Now, it has been a while since I have written by “Free Medic Alert System” article, over three years, and as a result decided to see if there were some new technologies that could aid in this process.
Note: when I saw “free” the system is free. You still have to pay for central station monitoring, which is typically about $30 a month.
And because I will occasionally get questions about this topic, I decided to look into it as a consumer would to see what was new and available on the market.
After looking at several companies, I decided upon Lifestation for several reasons. And this Lifestation Review will detail why I am.
Note Affiliate Disclosure: after researching this topic for Dad I became an affiliate of the company. All links below to Lifestation are affiliate links and I would earn a commission if you follow through on my recommendation by clicking on one of those links.
Lifestation is a UL Listed Monitoring Service with over 30 years in the field of providing emergency assistance to seniors in need. I was also very impressed with the accreditation’s they had accumulated over the years (see below)…
click to enlarge the image. Opens in a new window
…As I looked at them I was most intrigued with the one on the right, the CSAA Five Diamond Central Station Certification.
As I looked into exactly what this was, I became more intrigued.
The CSAA Five Diamond Central Station Certification is an industry standard that means that a company with the designation has met the following points of excellence…
- Commitment to random inspections and quality criteria standards by a nationally recognized testing laboratory such as FM Approvals, Intertek/ETL and UL.
- Commitment to the highest levels of customer service.
- Commitment to ongoing job-related education and testing by having 100% of its central station operators certified using the CSAA online training series.
- Commitment to raising the industry standards through CSAA membership and participation in its activities.
- Commitment to reducing false dispatches.
As I related in that previous article I wrote 3 years ago, the most important part of a medic alert system is the central station monitoring. Therefore, having the CSAA Five Diamond Central Station Certification is the “Gold Standard” of customer service in the medic alert industry.
Full disclosure: Lifestation is not the only company with such a designation.
If you decide not to purchase Lifestation but another type of medic alert system, I would HIGHLY recommend it be from the list of CSAA Five Diamond Central Station Certified companies that you can get access to here (opens in a separate window).
How does the Lifestation system work?
You can click on the image to get a larger view, but in essence, that’s it. If there is a problem hit the help button, call for help and the central station monitoring will dispatch assistance for you.
Now there were several things that had changed since I had originally looked into a medic alert, and Lifestation seems to be one of the companies ahead of the curve when it comes to using technology to assist those who may be in need…
Even just a few years ago, GPS wasn’t a part of the picture when it comes to medic alerts. But not anymore. Lifestation features an option for GPS tracking of the individual so if they are not in their home they have the ability to call for help from anywhere.
No Landline, No Problem
This is a really new development. With the increase in cell phone usage and people leaving their land lines behind more and more, it was inevitable that this type of technology would be adapted to cell phone use. And it has been.
Lifestation can now be used on your cell phone…
In addition to the medic alert system, you may make the decision to take advantage of some of the accessories that LifeStation has to offer, such as…
Other Frequently Asked Questions About LifeStation:
Q: Are there any costs in addition to the LifeStation monthly fee?
A: No. Unlike others, LifeStation has no fees other their our one low monthly fee. We will never raise your rate as long as you are with LifeStation.
Q: Do I have to sign a long-term contract?
A: No. There are no long-term contracts at LifeStation. You may cancel at any time.
Q: Will the LifeStation system work in my neighborhood?
A: Yes. The LifeStation system works everywhere in the United States and Canada.
Q: What if I am unable to speak when I press the Help Button?
A: If they cannot hear you, LifeStation Care Specialists will follow your personalized emergency contact instructions.
Q: What happens if I accidentally push the Help Button?
A: Simply tell the Care Specialist that help is not needed. There are no additional charges for requests for help whether real or accidental.
Q: What if my LifeStation system requires service?
A: A replacement system will be shipped at no cost to you.
Q: What if I move or go on vacation?
A: You can easily unplug the system and take it with you. Simply notify us of your new location.
Q: Can more than one person be protected at my home?
A: Yes. You can order a Help Button for an additional user.
Q: How quickly can I get started?
A: Once your order is placed, they will immediately ship a LifeStation system that you will receive in a few days. You will be able to set up the system yourself.
So if you feel like LifeStation is right for you, or you would like to get more information, feel free to click through to their website to begin getting more information.