Assurance Wireless…A Great Choice

Assurance Wireless offers services similar to Safelink Wireless in getting senior citizens free access to cell phones.


But because this is a government-sponsored phone, you need to learn whether or not you qualify.


Therefore, I will first discuss the requirements for the phone and then the features of the phone and the program.



Video Overview of Assurance Wireless



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Qualifications For Assurance Wireless


In order to qualify for the program, your total household income must be at or below 135% of the federal poverty guidelines in states that follow the federal eligibility criteria, OR you currently qualify for one of the following programs…


  • Medicaid (this is how Mom qualified…I merely sent in her Medicaid number and 5 days later the phone, which you can see below, arrived)
  • Food Stamps/Supplemental Nutritional Assistance Plan
  • Supplemental Security Income [SSI]
  • Temporary Assistance for Needy Families [TANF]
  • Supplemental Rental Assistance [Section 8]
  • Federal Public Housing Assistance [FPHA]
  • The National School Lunch Free Lunch Program
  • Low Income Home Energy Assistance Plan1assurance wireless cell phone


If you meet these requirements, go to the Assurance Wireless website, enter your zip code to bring up your state’s application, fill it out and follow the instructions.


However, please note that currently Assurance Wireless is not available in all 50 states, although the number of states grows all the time.




As far as the benefits you will receive with the Assurance Wireless program, you will receive… A free phone 250 free voice minutes per month. You receive this free of charge.assurance-wireless


However, if you feel you need more minutes, there are two other options where you can choose to add minutes.


For an additional 250 minutes monthly, for a total of 500 minutes, you will pay $5 a month.


For an additional 750 minutes monthly, for a total of 1,000 minutes + 1,000 texts, you will pay $20 a month.


Regardless of the program you choose, you will have access to benefits such as:


  • Voice mail
  • Caller ID
  • Call Waiting
  • No annual contracts, bills or activation fees
  • Nationwide coverage through the Sprint network
  • Free calls to customer service


And the Assurance Wireless application doesn’t take that long to process…my mother had her phone within a week of me filling out the application and getting the supporting documentation (which in our case was the Medicaid approval letter).


In her case, the only information required was for me to take a picture of her Medicaid approval, send that to Assurance Wireless and Mom had her phone shortly thereafter. After that, I received the phone within 5 days…pretty fast for the government.





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9 Responses to “Assurance Wireless…A Great Choice”

  1. […] As far as cell phones go, just go to my free cell phones for seniors page for all of the information regarding the SafeLink and Assurance Wireless programs. […]

  2. alice moore says:

    i live in missouri…it’s not on the list to take advanage of this???

    • ssnadmin says:


      I tried to register for a zip code in Kansas City, Missouri and I couldn’t as well.

      My suggestion is to try and see if they offer service in Missouri.

  3. debra says:

    Do you know if they have larger phones with bigger numbers? The standard is so small.

    • Tony Rovere says:

      You are absolutely correct. And while I do not know for certain I did email their customer service department and am trying to get an answer for you.

      It might be possible to remove the SIM card and put it in another phone. When I hear back I will let you know.

    • Tony Rovere says:


      This is the reply I got from customer service. I hope this helps you…

      It is always our pleasure to help you with any questions that you may
      have regarding your service. The phones that we have do not use SIM
      cards, if you wish to have the service transferred to another phone you
      can reply to this email with your phone number and account PIN so that
      we can provide you with the compatible phones.

      If you need additional assistance, feel free to let us know how we can
      assist further or contact us at 1-888-322-1122.

      You can reach us Monday through Friday from 6:00 AM –
      10:00 PM CST, Saturday and Sunday from 6:00 AM – 9:00 PM CST. As a kind
      reminder, always make sure to include your Virgin Mobile phone number
      and PIN on all replies.

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  5. Pat says:

    Is there a phone program for seniors on Medicare?

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